IGNOU Courses: BBASM - Bachelor of Business Administration (Services Management)

Total Courses: 30

Year 1

Semester 1

Fundamentals Of Management

Course Code: BSM-01

Credits: 4

Type: Theory

Papers: 5

Exam Date: 10th of December, 2024 (4 months ago)

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Basics of Marketing

Course Code: BSM-02

Credits: 4

Type: Theory

Papers: 6

Exam Date: 12th of December, 2024 (4 months ago)

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Written Communication Skills

Course Code: BSM-03

Credits: 4

Type: Theory

Papers: 6

Exam Date: 14th of December, 2024 (4 months ago)

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Basic IT Skills

Course Code: BSMA-01

Credits: 4

Type: Theory

Papers: 6

Exam Date: 9th of December, 2024 (4 months ago)

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Internship Report (Workbook)

Course Code: BSMW-01

Credits: 6

Type: Theory

Papers: 0

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Semester 2

Foundations of Services Marketing

Course Code: BSM-04

Credits: 4

Type: Theory

Papers: 6

Exam Date: 26th of December, 2024 (3 months ago)

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Focus on The Customer

Course Code: BSM-05

Credits: 4

Type: Theory

Papers: 6

Exam Date: 11th of December, 2024 (4 months ago)

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Understanding Customer Requirements

Course Code: BSM-06

Credits: 4

Type: Theory

Papers: 6

Exam Date: 13th of December, 2024 (4 months ago)

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Communication and Soft Skills

Course Code: BSMA-02

Credits: 4

Type: Theory

Papers: 6

Exam Date: 16th of December, 2024 (4 months ago)

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Internship Report (Workbook)

Course Code: BSMW-02

Credits: 6

Type: Theory

Papers: 0

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Year 2

Semester 3

Environmental Studies

Course Code: BEVAE-181

Credits: 4

Type: Theory

Papers: 0

Exam Date: 4th of January, 2025 (3 months ago)

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Understanding Human Behaviour

Course Code: BSM-07

Credits: 4

Type: Theory

Papers: 4

Exam Date: 3rd of January, 2025 (3 months ago)

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Basic Quantitative Techniques

Course Code: BSM-08

Credits: 4

Type: Theory

Papers: 4

Exam Date: 18th of December, 2024 (4 months ago)

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Advanced IT Skills

Course Code: BSMA-03

Credits: 4

Type: Theory

Papers: 4

Exam Date: 20th of December, 2024 (4 months ago)

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Internship Report (Workbook)

Course Code: BSMW-03

Credits: 6

Type: Theory

Papers: 0

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Semester 4

Introduction to Service Operations

Course Code: BSM-09

Credits: 4

Type: Theory

Papers: 4

Exam Date: 24th of December, 2024 (4 months ago)

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Service Design

Course Code: BSM-10

Credits: 4

Type: Theory

Papers: 4

Exam Date: 19th of December, 2024 (4 months ago)

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Service Quality And Improvement

Course Code: BSM-11

Credits: 4

Type: Theory

Papers: 4

Exam Date: 7th of January, 2025 (3 months ago)

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Accounting as Information System

Course Code: BSMA-04

Credits: 4

Type: Theory

Papers: 4

Exam Date: 7th of December, 2024 (4 months ago)

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Internship Report (Workbook)

Course Code: BSMW-04

Credits: 6

Type: Theory

Papers: 0

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Year 3

Semester 5

Economy and Services

Course Code: BSM-12

Credits: 4

Type: Theory

Papers: 4

Exam Date: 17th of December, 2024 (4 months ago)

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Delivering and Performing Services

Course Code: BSM-13

Credits: 4

Type: Theory

Papers: 4

Exam Date: 23rd of December, 2024 (4 months ago)

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Managing Service Operations – I

Course Code: BSM-14

Credits: 4

Type: Theory

Papers: 4

Exam Date: 21st of December, 2024 (4 months ago)

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Data Processing and Reporting

Course Code: BSMA-05

Credits: 4

Type: Theory

Papers: 4

Exam Date: 30th of December, 2024 (3 months ago)

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Internship Report (Workbook)

Course Code: BSMW-05

Credits: 6

Type: Theory

Papers: 0

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Semester 6

Managing Service Promises

Course Code: BSM-15

Credits: 4

Type: Theory

Papers: 3

Exam Date: 3rd of December, 2024 (4 months ago)

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Managing Service Operations – II

Course Code: BSM-16

Credits: 4

Type: Theory

Papers: 3

Exam Date: 4th of December, 2024 (4 months ago)

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Service Entrepreneurship

Course Code: BSM-17

Credits: 4

Type: Theory

Papers: 2

Exam Date: 28th of December, 2024 (3 months ago)

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Research Process

Course Code: BSMA-06

Credits: 4

Type: Theory

Papers: 3

Exam Date: 6th of January, 2025 (3 months ago)

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Internship Report (Workbook)

Course Code: BSMW-06

Credits: 6

Type: Theory

Papers: 0

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